SHIPPING & RETURNS

Shipping Policy

Orders are handmade or made to order and will ship within 2 weeks of your order being placed.

You will receive a shipping confirmation and tracking information once your order has been shipped.

Please note that the 2-week timeframe refers to processing and production time and does not include the carrier's delivery time.

Once your order has been handed over to the shipping carrier, Maria Rosa is not responsible for delays caused by the carrier, weather, or other circumstances outside of our control.

Please make sure your shipping address is correct before completing your order. Maria Rosa is not responsible for orders shipped to an incorrect address provided at checkout.

If you have any question about your order, please contact us at

Return & Exchange Policy

At Maria Rosa, each piece is cut and handmade for you. Because of the time and care that goes into creating each piece, all sales are final.

We do not accept returns, exchanges, or cancellations for reasons such as change of mind, incorrect sizing, or ordering the wrong item.

If your order arrives damaged or you receive the wrong item, please contact us within 7 business days of delivery at

please include

.Your order number

. A brief description of the issue

. Clear photos of the item and packaging

If the issue is determined to be a result of an error on our part, we will work with you to arrange a replacement or another appropriate resolution.

IMPORTANT

because our pieces are handmade, small variations in color, texture, stitching, or finish may occur. These are not considered defects and are part of what makes Maria Rosa piece unique.

By placing an order, you acknowledge that your piece is handmade/made to order and agree to our return and exchange policy.